Privacy, terms and conditions

Disclaimer

Although every reasonable effort has been made to ensure that the information we publish was accurate at the time of publication, Full Fact does not warrant its accuracy and disclaims any liability to any third party anywhere in the world for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss suffered as a result of the use or reliance upon the information contained in these web pages to the maximum extent permitted by law.

This disclaimer shall be interpreted in accordance with English law.

Copyright

The content of this website is copyright Full Fact unless otherwise stated. All rights reserved. For licensing requests, please contact us.

Privacy

We keep all your personal data secure and limit access to it as necessary. We only keep data for as long as we require it to serve the purpose for which it has been collected, and after that we delete it.

If you use our website…

Full Fact uses cookies to understand how our audience uses our website. Find out more about how to manage cookies.

We use Google Tag Manager, Google Analytics and Google Signals to see how people come to our website and to see which articles are most popular. Google Signals collates anonymised user insights based on Google account data. You can manage your Google account preferences here. You can read the Google Analytics privacy policy here, and the Google Tag Manager privacy policy here.

We use Hotjar to track behaviour on our website in order to improve usability.

We use a LinkedIn Insight Tag to see how users interact with our website – in particular, users arriving from LinkedIn adverts.

We use a pop-up platform called Optin Monster to display timely messages such as survey requests.

Our website uses a Facebook pixel. This helps us to make our Facebook adverts (when we run them) more relevant as it tracks which pages people look at.

You can read about how to opt out of collection of information and third party ads on WebChoices and Your Online Choices.

If you’re on our mailing list…

You will have given us your name and email address.

We send you regular emails with our latest fact checks and updates about how you can get involved and support our work, as well as updates on our campaigns. On average, you may receive one or two emails a week. If it's an election or referendum we may send emails more often.

We use Mailchimp to send you our emails and to see which articles are most popular – you can read Mailchimp’s privacy policy here.

Under the UK General Data Protection Regulation (UK GDPR), we rely on your consent for processing this information. You are able to remove your consent at any time by clicking the unsubscribe link on any newsletter or by contacting us.

If you’ve supported our campaigns…

You will have given us your name, email address and postcode if for example you have signed a petition or mailed an MP. We also collect data on the IP address you use when signing a petition or mailing an MP.

We use your personal data to make sure that people only sign a petition once. If you have mailed an MP, we use your postcode to check which constituency you live in.

In cases where you have signed a petition by mistake or where you no longer support the request of the petition, you can contact us to have your signature removed.

We hold your details in Google Cloud. Google Cloud’s privacy policy can be found here.

We rely on your consent for processing this information. You can remove your consent by contacting us.

When supporting one of our campaigns, you may also have requested to join our mailing list.

If you’ve donated to Full Fact…

You will have given us your name, postal address, email address and payment data including whether you would like us to claim Gift Aid. We’ll use your details to manage payments and send supporter updates.

We use Stripe and GoCardless to manage payments – the Stripe privacy policy is here and the GoCardless privacy policy is here.

You can also donate to us through CAF Donate, Facebook Donate, Online Giving Foundation and Benevity Giving, Charitable Giving, Co-operative Giving and Just Giving.

We use Salesforce to store your data, which includes your Gift Aid declaration and how much you have donated. The Salesforce privacy policy can be found here.

We may use your postal address to communicate with you via mail about your donation(s), and may work with an external supplier in order to do so.

We rely on your consent for processing this information. You are able to remove your consent at any time by clicking the unsubscribe link on any email you receive from us or by contacting us. We use the lawful basis of legitimate interest for sending you postal mail.

As a fundraising organisation, we undertake in-house research to: help us cultivate positive relationships with donors; safeguard Full Fact's reputation as an independent, impartial organisation with cross-party support; carry out due diligence on donors and to meet money laundering regulations. To do so, we may gather information about you from publicly available sources, for example, Companies House, the Electoral Register, company websites, social networks such as Linkedin, political and property registers and news archives.

We may also carry out research using publicly available information to identify individuals who may have an affinity to our cause but with whom we are not already in touch. This may include people connected to our current major supporters, trustees or other lead volunteers.

If you follow us on social media…

On both Facebook, Twitter, TikTok and Instagram we look at which posts do well in terms of shares and engagement. You can find Twitter’s privacy policy here and Facebook’s privacy policy here. Instagram’s privacy policy is here, and TikTok’s privacy policy is here.

If you’ve applied for a job at Full Fact…

We will store your application on our recruitment database Teamtailor for six months, after which we will delete it. Teamtailor’s privacy policy can be found here.

If you want to make a request about your data protection rights…

Under the UK General Data Protection Regulation (UK GDPR), apart from the lawful bases already mentioned, there could be a legal obligation for us to process your data.

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. If you have signed one of our petitions, and want us to remove your personal information from our records but want your signature to remain in support of the campaign, please let us know.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.